How can I differentiate my hotel from others? What makes me special?
A bed, is a bed, is a bed….. Well you might think so, but in future that will not be enough. Many hotels are not aware of their potentials, are blind of all the existing routines and have unlearned why guests are visiting their property. It is key to position yourself in the right target audience. The goal is to create more return customers. Make your property unique amongst the flood of competitors. And if you think you are just like all the others….well, attend this course.
Creating awareness for your strengths and USPs in small and larger scale – this is the goal of this workshop. No matter if you think your location is superb, your service is excellent and your staff is friendly, we will show you many more aspects which might turn first visitors into loyal returning guests.