Controlling is the most valuable support for operations managers. It comprises of setting standards, measuring performance, comparing actual performance with benchmarks, analysing and understanding deviations, and taking corrective actions.
Uniform System of Accounts for the Lodging Industry (USALI), now in its 11th edition, is helping Hospitality Managers to monitor their performance in an easy to use way and compare operations of their own properties against benchmarks.
So stop making mistakes! See how new challenges can be met head-on working with the USALI reporting system.
What is controlling in a hospitality company and for whom is it relevant?
Subsystems of controlling and controlling in the modern organizsation
The roles and responsibilities of Hotel Operational Controllers
USALI: reporting areas and standard reporting forms
Rules and Standard Operating Procedures for creating reports
Key Performance Indicators for the hotel business as a management tool
Owners, Senior Management / Directors, Finance and Controlling Directors / Managers, Controlling Department Manager and Employees, Operation Directors, Hotel General Managers and their Assistants, Department heads